Refund Policy

Refund Policy


                                         Payment Terms:



Each Subject agrees to pay all applicable fees for Photography Services  and fees for any digital downloads or prints purchased either through a package or after the completion of the Photography Services (“Purchased Prints”) as set forth on the Site (collectively, “Photographer Fees”).   All Photographer Fees are payable in the currency specified on the Site at the time of Booking.  If a Subject requests amended Photography Services, including but not limited to changes to the time, location or type of Photography Services provided (“Variation”), a change fee may be charged.  All change fees are payable before any Variations will be accepted and performed.


You shall be responsible for all taxes associated with the Services. All other charges like physical photo printing, wedding albums or other photo albums, special photography arrangements,etc can be requested by the customer in the form of a quote through the website or the app and ZIRI team will contact the customer thereafter.Photos will be be made available on the cloud storage on the customer’s account subject to which the customer would have to pay a certain charge as per applicable.

Except as otherwise expressly set forth herein or as expressly approved by ZIRI in writing in its sole discretion, all payments made are final and non-refundable and the Subject shall not have the right to cancel its purchase for any reason.If ZIRI approves the refund, then the refund amount will be reflected back in your account as a payment voucher within the next 1-7  business days. If you make a payment by credit card or other payment instrument, you represent and warrant to the Company that such information is true and that you are authorized to use such payment instrument.  You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur.  You agree to pay the Company the amount that is specified on the Site for Photographer Fees and in accordance with the terms of such fees and purchases and this Terms of Service.


Please see our TERMS & CONDITIONS and PRIVACY POLICY  for your reference. You agree that ZIRI can change the terms and

policies at its own discretion. It is solely your responsibility to keep yourself updated. 


Photographer Payment

ZIRI will facilitate monthly payment to a Photographer’s nominated bank account the total  Photographer Fees accrued for the Photography Services provided to a Subject by such Photographer during the preceding payment period, less the fee payable to ZIRI for referring the Subject(s) to such Photographer as set forth in terms provided to Photographers at the time of their onboarding (“ZIRI Fee”).  ZIRI has sole discretion to act on behalf of the Subject, and to not pay Photographer Fees, if the Subject reports that the Photography Services were not provided or adequately completed. This may include but is not limited to circumstances where a Photographer did not arrive for a Booking or photos were of insufficient quality for use. ZIRI will independently review such cases, seeking input from the Subject and/or the Photographer in its sole discretion, and may decide at its sole discretion to issue a refund to the Subject.


Limited Payment Collections Agent


Each Photographer appoints ZIRI as the Photographer’s limited payment collection agent solely for the purpose of accepting the Photographer Fees from the Subject. Each User agrees that payment of Photographer Fees in respect of a Photographer by a Subject to ZIRI, as that Photographer’s limited payment collection agent, shall be considered the same as a payment made directly by that Subject to the relevant Photographer and the Photographer will provide the relevant Photographer Services to the Subject, as outlined on the Site, as if the Photographer had received payment directly.  ZIRI, as limited payment collection agent for the Photographer, agrees to facilitate the payment of any Photographer Fees for Photography Services provided, on a bimonthly basis unless otherwise agreed between ZIRI and the Photographer.  In the event that ZIRI does not remit such amounts, the Photographer will have recourse only against ZIRI.